BJC Patient Care Technicians (PCT) Academy Practice Exam

Addressing patient pain promptly is essential. A PCT should acknowledge pain, collect basic details (location, intensity, timing) and then report all findings to the RN, while also providing comfort measures within scope. The RN is responsible for assessment, orders, and medication decisions, so relaying the pain information ensures the patient can receive appropriate treatment quickly. In the meantime, you can help with nonpharmacologic comfort techniques—repositioning, adjusting the bed or environment to reduce discomfort, offering a soothing presence, and applying approved comfort measures per facility policy.

This approach prevents delays in relief, supports the patient’s safety, and aligns with your role. Avoid attempting to prescribe analgesics or ignoring pain, and never wait for a patient to remind you to report—pain may be underreported or unrecognized if you don’t actively document and communicate it.